Nicokle - Our Customer Experience Champ!

I have a deep love for softball. I have played softball every year (except when I was pregnant) since the age of four. I play on two leagues and both of them are in tournaments right now. My Wednesday team, The Roosters, is full of amazing team mates. Every game I have ever played with them has been fun and exciting. This is not only because they are all awesome at the game, but also because they are all true team players. They encourage me to do my best and when I make a mistake they tell me it was a good try and I will get it next time. They always ask me how things are going outside of the field and when it is time to go home for the evening every single person tells me to have a great night. I also return this courtesy to them as well. I believe that is what makes us such a great team. When we lose we don’t fight or get mad at the other team, we suck it up say better luck next time and congratulate team. When we win we don’t rub it in the other team’s face, and we still let the other team know it was a great game. My favorite thing to do when I am playing in a softball game is to tell the people on the other team “that was a great hit” or “nice catch”. Even though I am not on their team it is nice to be complimented sometimes, especially when you don’t have a team like mine.
Isn’t this the kind of team you want to have in your workplace? I know I have this here at Crimson Cup WWHQ.  I often hear horror stories about some of the experiences my friends have at their workplaces and I feel bad for them. I enjoy my co-workers, they are wonderful people. I know if I make a mistake I will not be put down. Instead, I will be encouraged to do better next time and reassured that I am doing a good job. This kind of attitude spreads. Try telling someone they are doing wonderful at their position and see what kind of feedback you get. I am telling you, you won’t regret it because it will spark something you never thought possible. Until next time don’t forget to have fun, smile, and laugh until your cheeks hurt!