Careers at The Cup

JOIN OUR TEAM

We are alBob Cervas - Coffee House Ambassadorways searching for people who are passionate about coffee. Check back to this page to view current job postings at Crimson Cup.

If you don’t see the job listed that is perfect for you, send us your resume and tell us a little about how your passion for coffee can help grow our community of coffee lovers. We will keep your information on file and contact you if the right fit comes along. You never know when a new opportunity may become available.

 

 

CURRENT OPPORTUNITIES

 

<<SYSTEMS ADMINISTRATOR>>

The Systems Administrator for Crimson Cup will work primarily in our cloud ERP system, Netsuite, to improve company wide business processes.  Our Systems Administrator will understand our business and how our technology will support and improve all of our business functions.  This is an excellent opportunity for a dedicated professional with the hunger and drive to learn our ERP system and with the desire to make a tremendous impact.  This position can be full or part-time.

Qualifications:

  • Four year college degree in Computer Science or related discipline required.
  • Minimum five years systems administration experience
  • High level of attention to detail
  • Effective verbal and written communication skills with excellent follow-through
  • Problem solving capabilities
  • Demonstrated process implementation and leadership    
  • Desire to learn and understand business issues
  • Requires Self-direction and the ability to develop and implement applications in a team environment.

 Responsibilities: 

    • Understand Netsuite and how to improve the business with technology
    • Develops reports for all parts of the organization
    • Create a roadmap of Crimson Cup’s Netsuite Setup, parameters, customizations, touchpoints with other business applications
    • Teach all members of Crimson Cup team members how to best utilize Netsuite      
    • Teach customers how to best utilize Netsuite
    • Identifies Netsuite requirements for each step of the business process.  
    • Documents and updates the requirements in a format that can be deployed as user manuals for the team

FILL OUT THIS ONLINE APPLICATION for the SRP Manager Position: ONLINE APPLICATION

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<<COLLEGE & UNIVERSITY SALES LEADER>> 

The College & University Sales Leader will be accountable for meeting and exceeding defined sales objectives in the college & university market segment throughout Ohio.   If you ever wanted to run your own business, this position is for you.   Primary responsibilities include developing new relationships with existing dining services professionals and food service companies to consultative sell, growing existing relationships, and assisting in sales & lead generation strategies. 

Qualifications:

  • Bachelor’s degree in business or related field required
  • Minimum of five years successful sales experience in food products oriented organizations with record of consistently meeting and exceeding goals and objectives
  • Specialty Coffee & Tea enthusiast
  • Strong entrepreneurial orientation with capacity for innovation, creative thinking, clear vision and sound business judgment
  • Capacity to analyze business operations and assist in devising effective strategic plans for company growth and optimization of profitability in market segment
  • Exceptional interpersonal, communications, commitment to customer, and follow through skills
  • Capacity to analyze business operations of prospects and customers so as to recommend effective programs, problem solutions, and increased utilization of company products and services.
  • Strong leadership skills with capacity to successfully interact with employees at all levels of the organization and at all levels of customer organizations

 Responsibilities: 

  • Meet & exceed the college & university market segment sales objectives
  • Develop new relationships with existing college & university dining services professionals
  • Develop and implement sales Focus on Results Process
  • Work closely with our training and coffee team to meet the needs of the college & university market segment
  • Closely monitor industry trends, regularly secure market intelligence with industry innovators and knowledge sources to insure that company anticipates market moves and can quickly respond to changing customer needs
  • Analyze results in areas of responsibility and take corrective action as required
  • Travel within Ohio and outside of Ohio on occasion

FILL OUT THIS ONLINE APPLICATION for the Coffee House Barista Position: ONLINE APPLICATION

 

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<<COFFEE HOUSE BARISTA>> 
This position reports to the Coffee House Manager at our Clintonville Coffee House located at 4541 N. High Street.

Qualifications:
•Specialty Coffee / Tea lover and desire to learn more
•Excellent Customer Service Skills
•Ability to resolve concerns from customers
•Positive, fun attitude
•Strong communication and interpersonal skills
•Motivated to achieve results

Responsibilities:
•Deliver WOW! customer experience
•Gain more knowledge about coffee & tea
•Follow systems and processes
•Ensure proper cash management
•Communicate to manager ideas and thoughts on how to improve WOW! experience
•Maintain regular and consistent attendance and punctuality
•Pre-employment drug test/background check
FILL OUT THIS ONLINE APPLICATION for the Coffee House Barista Position: ONLINE APPLICATION