Careers at The Cup

JOIN OUR TEAM

We are alBob Cervas - Coffee House Ambassadorways searching for people who are passionate about coffee. Check back to this page to view current job postings at Crimson Cup.

If you don’t see the job listed that is perfect for you, send us your resume and tell us a little about how your passion for coffee can help grow our community of coffee lovers. We will keep your information on file and contact you if the right fit comes along. You never know when a new opportunity may become available.

 

 

CURRENT OPPORTUNITIES

<<RESTAURANT SALES LEADER>>

The Restaurant Sales Leader will be accountable for meeting and exceeding defined sales objectives in the restaurant market segment throughout central Ohio and Ohio.   If you ever wanted to run your own business, this position is for you.   Primary responsibilities include developing new business with restaurant owners & operators, growing existing relationships, and assisting in sales & lead generation strategies.  This position reports directly to the Sales Director. 

Qualifications

  • Bachelor’s degree in business or related field required
  • Minimum of five years successful sales experience in food products oriented organizations with record of consistently meeting and exceeding goals and objectives
  • Food product sales experience working directly with company owner
  • Specialty Coffee & Tea enthusiast
  • Strong entrepreneurial orientation with capacity for innovation, creative thinking, clear vision and sound business judgment
  • Capacity to analyze business operations and assist in devising effective strategic plans for company growth and optimization of profitability in market segment
  • Exceptional interpersonal, communications, commitment to customer, and follow through skills
  • Capacity to analyze business operations of prospects and customers so as to recommend effective programs, problem solutions, and increased utilization of company products and services.
  • Strong leadership skills with capacity to successfully interact with employees at all levels of the organization and at all levels of customer organizations

 Responsibilities:

  • Meet & exceed the coffee house market segment sales objectives
  • Develop new relationships with existing coffee house owners over the phone and in person
  • Assist in developing sales & lead generation strategy
  • Collaborate with & direct coffee house customer growth representative
  • Work closely with our training and coffee team to meet the needs of the coffee house market segment
  • Closely monitor industry trends, regularly secure market intelligence with industry innovators and knowledge sources to insure that company anticipates market moves and can quickly respond to changing customer needs
  • Analyze results in areas of responsibility and take corrective action as required
  • Travel within Ohio and outside of Ohio on occasion

FILL OUT THIS ONLINE APPLICATION for the Restaurant Sales Leader Position: ONLINE APPLICATION

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<<COLLEGE & UNIVERSITY SALES LEADER>> 

The College & University Sales Leader will be accountable for meeting and exceeding defined sales objectives in the college & university market segment throughout Ohio.   If you ever wanted to run your own business, this position is for you.   Primary responsibilities include developing new relationships with existing dining services professionals and food service companies to consultative sell, growing existing relationships, and assisting in sales & lead generation strategies. 

Qualifications:

  • Bachelor’s degree in business or related field required
  • Minimum of five years successful sales experience in food products oriented organizations with record of consistently meeting and exceeding goals and objectives
  • Specialty Coffee & Tea enthusiast
  • Strong entrepreneurial orientation with capacity for innovation, creative thinking, clear vision and sound business judgment
  • Capacity to analyze business operations and assist in devising effective strategic plans for company growth and optimization of profitability in market segment
  • Exceptional interpersonal, communications, commitment to customer, and follow through skills
  • Capacity to analyze business operations of prospects and customers so as to recommend effective programs, problem solutions, and increased utilization of company products and services.
  • Strong leadership skills with capacity to successfully interact with employees at all levels of the organization and at all levels of customer organizations

 Responsibilities: 

  • Meet & exceed the college & university market segment sales objectives
  • Develop new relationships with existing college & university dining services professionals
  • Develop and implement sales Focus on Results Process
  • Work closely with our training and coffee team to meet the needs of the college & university market segment
  • Closely monitor industry trends, regularly secure market intelligence with industry innovators and knowledge sources to insure that company anticipates market moves and can quickly respond to changing customer needs
  • Analyze results in areas of responsibility and take corrective action as required
  • Travel within Ohio and outside of Ohio on occasion

FILL OUT THIS ONLINE APPLICATION for the College and University Sales Leader Position: ONLINE APPLICATION

__________________________________________________________

<<CUSTOMER GROWTH MANAGER>> 

The Customer Growth Manager will be accountable for meeting and exceeding defined sales objectives in the coffee house market segment throughout the Midwest with existing customers.  Primary responsibilities include developing relationships with existing coffee house owners & operators to enhance their business, gathering market data, gaining a clear understanding of customers’ businesses and requirements, and consultatively sell.    This position reports to the Coffee House Sales Leader. 

Qualifications:

  • Bachelor’s degree in business or related field required
  • Five years successful sales experience in consumer products oriented organizations with record of consistently meeting and exceeding goals and objectives
  • Food product sales experience working directly with company owner 
  • Specialty Coffee & Tea enthusiast
  • Results oriented, competitive, positive, ability and desire to sell
  • Capacity to analyze business operations and assist in devising effective strategic plans for company growth and optimization of profitability in market segment
  • Exceptional interpersonal, communications, commitment to customer, and follow through skills
  • Capacity to analyze business operations of prospects and customers so as to recommend effective programs, problem solutions, and increased utilization of company products and services
  • Strong leadership skills with capacity to successfully interact with employees at all levels of the organization and at all levels of customer organizations
  • Familiarity with small business owners a plus

 Responsibilities: 

  • Meet & exceed the year/year coffee house market segment sales objectives
  • Establish relationships with existing coffee house owners over the phone and in person
  • Gain clear understanding of company products and services
  • Gain clear understanding of coffee house operations and coffee house entrepreneurs and communicate this understanding with customers
  • Assist in developing sales & lead generation strategy
  • Advise on forthcoming product developments and discuss special promotions
  • Work closely with our training and coffee team to meet the needs of the coffee house market segment
  • Closely monitor industry trends, regularly secure market intelligence
  • Analyze results in areas of responsibility and take corrective action as required
  • Input customer communications on company CRM system
  • Travel within Ohio and outside of Ohio on occasion

FILL OUT THIS ONLINE APPLICATION for the Customer Growth Manager Position: ONLINE APPLICATION

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<<COFFEE HOUSE MANAGER>> 

The Crimson Cup Coffee House manager oversees all processes and procedures within the four walls to create a WOW experience for everyone who enters the coffee house every time. This leader works d to meet and exceed all coffee house sales goals. They will hire and direct necessary training for existing and new staff and lead by example to coach the staff every day. The manager will create connections with customers, vendors and the coffee house crew to build strong community goodwill. Maintaining cleanliness, making sure all products are top-quality and relevant to the demanded menu mix and controlling labor and COGS are essentials for this role. The coffee house manager will review sales daily to share opportunities with the coffee house staff to maintain all sales goals. They must live the company culture through leadership at all levels at the coffee house.

 Qualifications:
•Specialty Coffee / Tea lover and desire to learn more
•Management Experience
•Excellent Customer Service Skills
•Ability to resolve concerns from customers
•Positive, fun attitude
•Strong communication and interpersonal skills
•Motivated to achieve results

Responsibilities:
•Deliver WOW! customer experience
•Lead Coffee House team to achieve results
•Follow systems and processes
•Ensure proper cash management
•Direct all product and marketing initiatives
•Direct training necessary for team to be successful
•Pre-employment drug test/background check
FILL OUT THIS ONLINE APPLICATION for the Coffee House Manager Position: ONLINE APPLICATION