Tag Archives: coffee shop training

We’re International! Welcome to Columbus Coffee Shop in Dhaka, Bangladesh

Columbus Coffee in Dhaka Bangladesh serves Crimson Cup coffee

We’re excited to open our first international coffee shop outside the U.S. and its territories! Columbus Coffee Shop opened May 22 in the city of Dhaka, Bangladesh. Partners Mohaimin Mostafa, Rehanur Rahman, Mirza Abdul Khaled and Tarek Rafi Bhuiyan have … Read More

Customers Earn $125,000 in Education and Hands-on Training through Crimson Cup Rewards

CC rewards logo redcup

Wow! Crimson Cup customers enjoyed a great year in 2013. As a result, we’ve been able to award more than $125,000 in education and hands-on training after the first year of our Crimson Cup Rewards program. Customers can apply credits … Read More

Meet Our Cuppers: Steve Bayless, 7 Steps Trainer

Crimson Cup 7 Steps Trainer Steve Bayless

So what is a cupper, you ask? At Crimson Cup, it’s someone who lives for coffee. Our Cuppers have invested long hours – in most cases, years – in learning to objectively assess the quality of coffee. Each of our … Read More

Barista Camp

Crafted by: Brandon Bir “Leadership and learning are indispensable to each other” – JFK The pursuit to learn more about what we do, and what others are doing, led me to the Barista Guild’s Barista Camp in Palm Springs, California … Read More

Cupping: Tasting and Analyzing

Crafted by: Brandon Bir, Coffee Sourcing and Education at Crimson Cup Over the last few months we have been talking a lot about cupping coffees at Crimson Cup.  So what the heck is cupping? Well, the short answer is: cupping … Read More

Take Time for Training

Crimson Cup Founder and President Greg Ubert is writing a series of columns about running a coffee shop for Coffee Talk magazine. The series continues in June with, “TAKE TIME FOR TRAINING.” “Thorough training for both owners and baristas is one of the … Read More

Don’t Hire a Bitter Barista

Crimson Cup Barista Customer Service

Recently, a barista in Seattle, Washington was fired after being revealed as the author of the Bitter Barista blog, which featured snarky comments about customers and his boss. Obviously, snarky is not a good attitude for most coffee houses. We … Read More