Campus Coffee Shops Get Back to School with Crimson Cup TrainingOctober 18, 2019
Each year, campus dining managers across the country prepare to serve over 76 million incoming college students as well as faculty and staff. To-do lists range from planning menus and ordering supplies to training often-inexperienced student employees.
This year, campus coffee shops at eight Ohio colleges and universities received a back-to-school boost from Crimson Cup trainers. We worked with student baristas at Capital University, Columbus State Community College, Heidelberg University, Hilbert College, Hiram College, Mercyhurst University, The Ohio State University and Otterbein University. In all, our team provided over 100 hours of training.
“The goal of our training is to ensure that the highest quality products are served at all of our partner coffee shops, and that student baristas feel like experts in coffee shop execution,” said Brand Ambassador and Educator Amber Raffeld. “Training highlights include espresso, milk steaming, recipes, tips, workflow, customer service, proper cleaning procedures and consistency.
“Regular training is the difference between merely being good and being great! It’s an important tool that student baristas need to succeed,” she added. Training informs baristas of new ways of doing things, helps to sharpen already learned skills and reinforces the staff’s knowledge.”
It addition to training, our campus coffee team has held sampling events to generate excitement among students and faculty members.
They participated in a Taste the Future event with Columbus State Community College and are assisting with the coffee program at Mitchell Hall, the new culinary facility at Columbus State.
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