Tag: barista training

Take Time for Training

March 19, 2023 (Published: June 12, 2013)

Crimson Cup Founder and President Greg Ubert is writing a series of columns about running a coffee shop for Coffee Talk magazine. The series continues in June with, “TAKE TIME FOR TRAINING.” “Thorough training for both owners and baristas is one of the most critical factors in starting and running a successful coffee house,” Greg writes. “Training sets […]

Don’t Hire a Bitter Barista

December 19, 2023 (Published: February 27, 2013)

Recently, a barista in Seattle, Washington was fired after being revealed as the author of the Bitter Barista blog, which featured snarky comments about customers and his boss. Obviously, snarky is not a good attitude for most coffee houses. We recommend cultivating a friendly atmosphere to win repeat customers and word of mouth traffic. We’re […]